Every energy alarm — a demand-peak breach, an off-hours spike, a sustained over- or under-voltage, a circuit nearing its protection limit, or a site call about an outage — gets a remote diagnosis first: Keedian Ops works the meter data to pinpoint the cause, then guides the site to the fix or coordinates with the utility. The meter sees but does not command, so a truck roll is scheduled only when the fix is physical
Operating detail — runbook summary, SLA notes, escalation path, screenshots — can be added here over time.
This page is generated from data/catalogs/managed-services.yml; extended detail (when authored) will live in sibling fields on the catalog entry.