Productization
Energy

Energy Power factor

The ratio of real to apparent power at the service. Where the tariff bills it, a low power factor adds a reactive-power penalty to the invoice; correcting it — or confirming the rate carries no clause — is a clean, quantifiable saving. Availability depends on the meter and the tariff.

01 Metric Definition

What it measures and how it is calculated

What it measures

The ratio of real power (the work the site actually does, in kW) to apparent power (the total the utility must deliver, in kVA) at the electrical service — a number between 0 and 1. A low power factor means the site is drawing reactive current that does no useful work but still loads the utility's wires; where the tariff bills it, that reactive draw becomes a surcharge on the invoice.

How it is calculated

Power factor is read directly from a power-quality meter at the main service — it is one of the signals the submetering layer streams, not a value derived after the fact. Keedian sees it; it does not set it. Two figures matter for billing: the demand-coincident power factor at the moment of the monthly peak, and the monthly-average power factor — which one applies depends entirely on how the rate is written.

The saving is never estimated from telemetry alone. It is quantified directly from the utility bill: read the rate's power-factor clause, find the penalty actually charged, and size the correction against that number. The telemetry tells you the PF is low; the bill tells you whether — and how much — it costs.

Where the rate carries no power-factor clause, the metric is an informational watch only. Correction is not recommended in that case, because a capacitor bank that earns nothing on the invoice is a cost with no return. Confirming the absence of a clause is itself a deliverable — it closes the question without a false savings claim.

As with every Energy signal in V1, there is no weather or occupancy normalization. The exact rate structure, penalty threshold, and meter configuration vary by client and utility, so the calculation is confirmed per site against that client's actual tariff.

Reference thresholds

RangeClassificationInterpretation
≥ 0.95HealthyAbove almost every tariff penalty threshold. No action; reactive load is well managed.
0.90 – 0.95WatchComfortable on most rates, but close enough to a typical ~0.90 threshold to trend; a small load shift could tip it into penalty.
0.85 – 0.90Penalty likely (where billed)Below the common ~0.90 penalty floor. If the tariff carries a clause, the surcharge is on the invoice now — quantify it from the bill.
< 0.85Penalty + investigateMaterial surcharge where billed, and low enough to suspect a failed capacitor or a lightly-loaded / failing motor behind it — inspect, do not just correct.

Reference values only — the ~0.90 figure is the common penalty floor, not a Keedian standard. The threshold that matters is the one written into the client's actual tariff. Calibrate per client against the rate and the bill before acting.

Portfolio compliance target

There is no fixed portfolio target for power factor — the bar is the threshold in each site's tariff. Where a rate carries a clause, the operating goal is to keep PF above that rate's penalty floor; where it carries none, the metric is watched but not corrected. Define the per-site bar with the client against their rate.

02 Impact

How this metric moves the customer value drivers

The table below shows how moving Power factor impacts each customer value driver the product is designed to improve — the metric page explains the mechanism; the product pages express the magnitude.

Value driverImpact strengthHow Power factor moves this lever
Energy savingsDirect, where billedOn a tariff with a power-factor clause, a low PF is a reactive-power surcharge sitting on the invoice every month. Correcting it — sizing and installing PF-correction capacitors to the reactive load — removes that line. The saving is clean and quantifiable because it is read straight off the bill, not modeled. Anchor any figure to the client's own invoice; broader energy-spend outcomes track to the 7-Eleven program ($5M energy savings) — power factor is one contributing lever, not the whole number, and a site-level estimate is expected (pending validation) until the bill confirms it.
Avoided truck rollsIndirect, diagnosticPower factor trending down at a stable load is rarely just a billing event — it often points to a failed correction capacitor or a lightly-loaded or failing motor. Catching that drift remotely, from the meter, turns it into one scoped electrician visit with the cause already identified, instead of a blind dispatch or a surprise the next time the equipment is touched.
Asset lifespanIndirectA persistently low or falling PF can be the electrical fingerprint of a motor degrading or a capacitor that has already failed. Surfacing it early lets the underlying equipment be inspected and serviced before it fails outright, which protects the asset — a secondary benefit alongside the billing correction, not the primary reason to act.
03 Detection

How it surfaces and when it is reviewed

How it surfaces

Alarm
Fires when the demand-coincident or monthly-average power factor falls below the tariff's penalty threshold AND the rate is confirmed to bill it — a reactive-power surcharge is accruing on the invoice. Requires power-quality metering at the service (the Optimized differentiator).
Equipment
PF shown out of band against the configured penalty threshold on the per-circuit / service view, alongside the reactive (kVAR) trend that explains the cause.
Site
Service-level power factor flagged against its tariff threshold in the Energy detail view, with the bill's penalty line cross-referenced where the rate carries a clause.
Portfolio
Sites carrying a power-factor surcharge surfaced in the Executive Summary as a quantified, recoverable line item — separated from sites on rates with no clause, which are watch-only.

Review cadence

Monthly
Reviewed in the MBR against the latest utility bill — the bill is what confirms whether a flagged PF is actually costing the client and how much.
Weekly
Operations reviews sites trending toward or sitting below their tariff threshold, and any PF drifting down at stable load (a possible failed capacitor or motor).
Real-time
Alert available where a billed site crosses its penalty threshold, so the surcharge is caught in the current billing period rather than after the invoice arrives.
04 Alarms

Principal alarms derived from this metric

The table below summarizes the alarms that fire directly from Power factor. Each row links to the full operational detail (trigger, preconditions, action plan, human role, escalation, prevention) in the SOPs catalog.

AlarmDescriptionSeverityTierAI executes?Value driversSOP
Low power factor Power factor falls below the tariff penalty threshold where the utility bills it — a reactive-power surcharge on the invoice. Medium Optimized Hybrid Energy savings Open SOP →
More alarms in development

More alarms in development (single-metric): reactive-power (kVAR) trend at stable load as an early failed-capacitor signal. Composite power-quality alarms combining power factor with service voltage and per-circuit current will appear in a future release.

05 Actions

What to do based on the alarm

The action plan for each alarm lives on its own SOP page in the SOPs catalog — with the diagnostic steps, human role, value drivers, escalation, and prevention specific to that alarm. The list below maps each alarm to its SOP.

  • Low power factor → — Power factor falls below the tariff penalty threshold where the utility bills it — a reactive-power surcharge on the invoice.

No power-factor clause on the rate (metric-level — not a single alarm)

Before any correction is recommended, confirm the tariff actually bills power factor. If the rate carries no PF clause, the metric is an informational watch only — close it as such and suppress correction recommendations. A capacitor bank that earns nothing on the invoice is a cost with no return, and recommending one would be a false savings claim. Document that the rate was checked and carries no clause so the question stays closed.

Responsible
Keedian operations team (tariff review) + account manager (confirmation with client)
Urgency
Low — informational, but it gates every downstream recommendation
Client approval
No to close as watch-only — Yes before presenting any correction as a savings opportunity

Quantify the penalty from the bill before scoping a fix (metric-level)

The saving is read off the invoice, never estimated from the meter alone. Pull the rate's PF clause, find the surcharge actually charged, and confirm it is material and persistent across billing periods. Only then scope PF-correction capacitors sized to the reactive load, verified against payback. Present the figure as the client's own bill number, not a modeled estimate. The capacitor install is executed by a licensed electrician — Keedian scopes and verifies it; it does not perform the electrical work, and it cannot correct PF through the meter.

Responsible
Keedian operations team (quantification + scoping) + the client's electrician (execution)
Urgency
Medium — a real surcharge is accruing each billing period until corrected
Client approval
Yes — a capacitor install is a capital decision on the client's side

PF telemetry looks implausible or contradicts the bill (metric-level)

If the metered power factor disagrees with what the utility invoice shows, or reads outside a physically sensible range, treat the reading as suspect before acting on any alarm. Power factor is meaningful only with healthy power-quality metering at the service; a misconfigured or faulty meter biases every PF flag. Escalate internally to the technical team and do not present a site as carrying a recoverable surcharge until the reading reconciles to the bill.

Responsible
Keedian technical team
Urgency
High — an unreliable reading produces a false savings claim or hides a real one
Client approval
No
06 Escalation

When and how to escalate

Per-alarm escalation criteria live in the Escalation block of each SOP in the SOPs catalog. The patterns below are metric-level — read from the portfolio view, not from any single alarm firing.

Portfolio-level patterns — typically communicated in the MBR
  • Multiple sites on PF-penalizing rates carrying recoverable surcharges — present as a quantified, bill-anchored savings opportunity across the fleet, not site by site
  • Sites where the rate carries no PF clause — report explicitly as watch-only so they are never mistaken for missed savings
  • A site where power factor has been trending down at stable load over several months — flag for an equipment inspection (failed capacitor or degrading motor), not just a billing correction
Cross-alarm urgency — typically requires out-of-cycle communication
  • Power factor falling sharply at a stable load — a correction capacitor has likely failed; the surcharge returns immediately and an equipment cause is in play, so do not wait for the next MBR
  • A reading-integrity issue affecting power factor across the portfolio — pause any savings reporting until the metering reconciles to the bills
  • A PF surcharge tied to a contract renewal, audit, or rate change with a near-term deadline — the window to correct before the next billing cycle is the constraint
07 Prevention

Controls to avoid recurring issues

Configuration controls

  • Confirm and record each site's tariff power-factor clause — penalty threshold, whether it bills demand-coincident or monthly-average PF, or whether it carries no clause at all — before activating the metric
  • Set the per-site alarm threshold to the client's actual rate, not a generic ~0.90 default
  • Where PF correction is installed, size capacitors to the measured reactive load at design and record the expected payback against the bill

Monitoring controls

  • Trend power factor against the reactive (kVAR) draw so a falling PF at stable load is caught as a possible failed capacitor or motor, not just a billing number
  • Watch sites sitting in the 0.90–0.95 band on penalizing rates — a small load shift can tip them into penalty
  • Schedule a periodic health check of any installed correction capacitors; a silently failed bank brings the surcharge straight back

Reporting controls

  • Reconcile flagged power factor to the utility bill in every MBR — the invoice, not the meter, confirms the saving
  • Report PF-penalty sites and no-clause watch-only sites in separate lines so a watch is never read as a missed saving
  • Keep a log of corrected sites and their post-install PF so a degrading capacitor is caught before the penalty reappears