Monthly energy operations report.

Monthly energy operations report: managed-service KPIs, SLA performance, and the energy anomalies worked during the period.

01 Metadata

How it's delivered + who reads it.

Cadence monthly

Format pdf

Audience VP Facilities / Energy Manager

Default tier managed

Addon eligible No (included with tier only)

Applies to energy

02 Sections

What's in the report.

Default section layout. Per-product overrides (when present) replace this list.

sla_performance
reactive_ticket_activity
truck_rolls_avoided
managed_roi
energy_anomaly_summary

03 Customer-facing bullets per product

What the customer sees on each product page.

The product-page Reporting row renders these bullets verbatim, per the product being viewed. Empty for a product = the report's name is used as the single bullet.

energy

SLA & MTTR performance — SLA compliance against contracted targets per priority level, with Mean Time to Resolution by priority for fleet and per-site, and monthly compliance and resolution-time trends
Reactive ticket activity — reactive energy tickets received (site calls, CMMS, customer-initiated) categorized by type, with the cross-analysis of reactive vs proactive tickets including the % Keedian proactively initiated
Avoided truck rolls report — energy alarms diagnosed and resolved remotely without dispatch, with estimated cost savings
Managed-tier ROI report — energy spend recovered (off-hours waste corrected, anomalies and billing errors resolved) plus avoided truck rolls, monetized
Energy anomaly summary — by site, by month: off-hours waste, demand-peak approaches, consumption step-changes, and power-quality events, with resolution time and root-cause distribution