Deep integration with your CMMS beyond the standard.
Impact: Takes the CMMS handoff beyond the standard ticket push — custom workflows, custom fields, and bidirectional status round-tripping — so tickets flow the way the maintenance organization actually runs, scoped per engagement.
What it solves: Beyond the standard ticket-to-CMMS handoff, this is deep, bespoke CMMS integration: custom workflows, custom fields, advanced bidirectional sync, and status round-tripping tailored to how your maintenance organization actually runs. Scoped per engagement.
Tickets, custom fields, and status updates round-trip between Keedian and the CMMS on the customer's own workflows, beyond the standard one-way handoff. Expected (pending validation).
The CMMS sync is run and monitored on the same accountability as the rest of the contract — a sync failure or a stuck ticket is surfaced and worked so the round-trip stays reliable.