Tracks restroom air quality (VOC / odor index) and flags spikes so cleaning is dispatched before customers notice.
Impact: Turns a restroom odor complaint into a signal caught before the customer — a VOC/odor spike raises a ticket so cleaning is dispatched proactively rather than after a complaint dents the customer-experience score.
What it solves: A restroom odor complaint is a quiet driver of customer-experience scores in standalone retail. Keedian places a VOC / odor sensor in each restroom and watches the odor index against a threshold; when it spikes, the platform raises a ticket (or notifies the store's cleaning channel) so remediation happens proactively rather than after a customer complains. Trends feed the monthly report so chronically problematic sites get attention.
These are the operational metrics this add-on monitors and alarms on. Keedian surfaces them and, where the contract includes managed service, triages them; acting on the physical asset stays with you and your vendors.
The core metrics are summarized below. Full methodology, thresholds, diagnosis steps, and escalation criteria are in the Metrics Catalog.
Each metric includes definition, detection logic, diagnosis steps, recommended actions, escalation criteria, and prevention controls. Thresholds are reference values to be calibrated per client.
View Metrics Catalog →Odor spikes are detected against a threshold and cleaning is dispatched before customers notice, with trends surfacing the chronically problematic sites. Expected (pending validation).
The odor-index alarms are managed on the same 24/7 basis as the rest of the contract — a spike is surfaced and dispatched to cleaning (as a ticket or channel notification) with a recommended action.
Add-on charges apply on top of the base subscription. This page states which charge components apply; the product subscription lives in the pricing catalog.