Lighting that stays on schedule, vestibules that stay lit, energy that stops drifting across the network.
Lighting Control & Optimization for bank-branch networks: three accumulative tiers (Essential / Managed / Optimized),
a Data Enabler that leads with connecting to the lighting control your network already runs, product-specific add-ons,
platform-wide add-ons, and a Custom advisory layer. Built for retail banking where lighting should match branch hours and
occupancy, ATM vestibules must stay available, and lighting energy is a controllable cost replicated across a uniform estate.
Bank branches offering: products anchored to each asset class.
Each product has its own Essential / Managed / Optimized structure, its own Data Enabler, and its own set of add-ons.
This document covers Lighting Control & Optimization. HVAC Comfort & Optimization is the anchor
product for the segment and Energy Intelligence follows the same model. Platform-wide add-ons and the Custom layer apply across every product.
HVAC · Draft
HVAC Comfort & Optimization
Asset class: RTUs / packaged & split units serving the branch — teller floor, back-of-house, and ATM vestibule.
Pain points: Customer and staff comfort, HVAC energy spend across the network, equipment life, comfort complaints.
Product · This document
Lighting Control & Optimization
Asset class: Interior, exterior / signage, and ATM-vestibule lighting.
Pain points: Lighting energy spend, scheduling, 24/7 ATM-vestibule availability.
Pain points: Network-wide visibility and energy savings across a large, uniform network.
01 Lighting Control & Optimization
Executive summary
Impact: Interior and exterior lighting held on schedule across every branch, ATM vestibules kept lit when they must be, occupancy-driven dimming on the customer floor, and lamp life planned from cumulative burn hours — with reductions in off-schedule run-hours already at Managed. Bank branches have no named Keedian lighting deployment yet, so every figure is expected (pending validation) and framed against the lighting load, not the total branch bill.
What it solves: Interior and exterior lighting left on outside branch hours, ATM vestibules that must stay lit for safety and security, lights-left-on and lamp-out tickets on branch and facilities staff, and lighting energy replicated across a large, uniform network — all of it landing on the ESG report.
Main value drivers
Energy savingsAsset lifespanSustainability
01b Optimization Metrics
The metrics you'll want to optimize.
These are the operational metrics the product monitors. What changes across tiers is who acts on them — you (Essential), Keedian's Agentic Operations (Managed), or Keedian plus continuous tuning (Optimized) — and, where the data layer adds instrumentation, which signals become available.
The core metrics are summarized below. Full methodology, thresholds, diagnosis steps, and escalation criteria are in the Metrics Catalog.
Each metric includes definition, detection logic, diagnosis steps, recommended actions, escalation criteria, and prevention controls. Thresholds are reference values to be calibrated per client.
Each tier adds capabilities on top of the previous one. You never lose functionality by upgrading, and you can start at any tier.
Component
EssentialVisibility
ManagedAgentic Operations 24/7
OptimizedAgentic Operations + intelligence
Customer promise
"I can see and operate lighting across every branch from one place — interior, exterior / signage, and ATM vestibule on schedule, consistent standards, whether I run fifty branches or six thousand."
"Keedian actively monitors my lighting 24/7, reverts off-schedule zones automatically, and dispatches only when remote action isn't enough. My branches stay lit to standard, my ATM vestibules stay on when they must, and I don't have to chase issues across the network."
"Keedian keeps my branch lighting matched to how each branch is actually used — occupancy-driven dimming on the customer floor, scheduled exterior and signage, lamp life planned, and energy waste caught before it lands on the ESG report."
Expected outcome
Illustrative, expected (pending validation) — bank branches have no named Keedian lighting reference deployment (the validated benchmarks are retail: grocery and convenience). Actual results depend on your current BMS / controls, the lighting share of the branch's energy bill, occupancy patterns, and lamp inventory. Energy figures are savings on lighting energy use, not the total branch bill.
Energy savings: Visibility / foundation
Asset lifespan: Foundation
Sustainability: Off-schedule run-hours made measurable
Energy savings: Reduced off-schedule run-hours (expected, pending validation)
Asset lifespan: Foundation
Sustainability: Eliminated off-schedule run-hours, evidenced for ESG
Energy savings: Further reduction via occupancy-driven dimming (expected, pending validation)
Sustainability: Sustained, evidenced reductions for carbon and ESG reporting
Data Enabler
Pick the model that matches what you already have
Model A — Keedian Direct
Per branch: a lighting control + metering node at the panel — a smart relay/contactor with per-zone current sensing (CT) and scheduling, covering the interior, exterior / signage, and ATM-vestibule zones
One connectivity gateway per branch (covers all monitored zones; shared with HVAC or Energy if those products are also contracted)
You keep the model you chose (A, B, or C). The managed service is delivered the same way regardless of model.
Managed's Data Enabler, plus:
Model A:
Per-zone submetering / power-quality sensing on zones that need equipment-health depth — real power and current per zone for lamp-driver and ballast health
Additional optional sensors evaluated per branch profile — occupancy sensing on the customer floor for occupancy-driven dimming, daylight / photocell sensing on exterior and signage zones, dedicated CT per zone for rigorous burn-hour and rebate validation
Site and portfolio dashboardsReal-time and historical visibility into the assets and metrics included in scope, with live alarms where applicable
Cross-site benchmarking with outlier detectionSee which locations drift from the fleet
Ticket workspaceAlarms auto-filter into a managed queue that you and your team work yourselves: triage, resolve remotely, or dispatch on each ticket
Conversational AI AssistantNatural-language questions on your data plus automated anomaly detection across the fleet
Lighting Remote CommandSwitch circuits on or off and push lighting schedules to one site or the whole fleet
And moreRole-based access, alarm history, data export, web and mobile parity
Everything in Essential
SLA tracking and service performanceLive SLA compliance against contractual targets per priority level
Standard CMMS integrationOut-of-the-box connectors for Fexa, Corrigo, ServiceNow and others; custom field maps or workflow adjustments may apply depending on your configuration
And moreClosure evidence on every ticket, weekly ops digest, post-incident reviews
And moreCross-site benchmarking with savings ranking, custom optimization rules, executive briefing reports
Managed service scope
Identical regardless of Data Enabler model (A, B, or C)
No managed service.
You and your team manage alarms, tickets, and remote reverts yourselves from the dashboards
24/7 lighting operations:
Real-time alarm and ticket monitoring — Alarms and tickets generated from the assets and metrics included in scope are monitored, triaged, and worked by Keedian agents in real time, in accordance with the agreed operating procedures and escalation paths AI
Reactive site requests — Sites can reach Keedian on any channel; our AI evaluates each request and opens a ticket when one is warranted — a fault, a setpoint-change request, or a question — feeding it into the same triage-and-resolve workflow AI + Human
Reactive CMMS intake — Tickets triggered by the customer's CMMS are ingested and routed into the same triage-and-resolve workflow, with our AI evaluating and enriching each one AI + Human
Remote resolution first — Every ticket gets a remote-resolution attempt by Keedian Ops before a truck roll is scheduled, with the avoided truck rolls counted toward the Managed-tier ROI report AI
Field dispatch when needed — Keedian Ops creates the work order, hands off to the customer's CMMS, and tracks resolution against SLA Human
Root cause analysis on close — Every closed ticket includes a documented root cause and the corrective action taken, feeding into recurring-failure detection AI
Recurring-failure detection — Sites or units with repeat tickets are flagged for replacement or vendor escalation, with the recurrence pattern surfaced in the monthly executive report AI
Operations + intelligence:
Everything in Managed, plus
Predictive ticket origination (roadmap — coming later) — AI and multi-variable FDD logic use the assets, metrics, baselines, and predictive signals included in scope to open and work tickets for emerging fault patterns before a conventional alarm or customer report AI
Additional Lighting FDD coverage — Analytics-driven fault detection on Schedule Compliance, Utilization, and Burn Hours is fully worked by Keedian Ops, aligned with the advanced and predictive lighting metrics dashboards in Platform Capabilities AI
Reporting
Portfolio lighting compliance report% of sites in compliance for each lighting optimization metric (Schedule Compliance, Utilization, Burn Hours) for the period, with monthly trend per metric
Site lighting reportPer-site schedule compliance, utilization by space, and burn hours with compliance flags, all with monthly trends
Lighting alarm and ticket volumeMonthly off-schedule, utilization-out-of-band, and lamp-life alarms, tickets generated, and alarm-to-ticket conversion across the fleet
Top alarm and ticket sourcesRanked list of sites and circuits generating the most lighting alarms and tickets
Everything in Essential
SLA & MTTR performanceSLA compliance against contracted targets per priority level, with Mean Time to Resolution by priority for fleet and per-site, and monthly compliance and resolution-time trends
Reactive ticket activityReactive lighting tickets received (site calls, CMMS, customer-initiated) categorized by type, with the reactive vs proactive cross-analysis including the % Keedian proactively initiated
Auto-revert and remote-resolution reportOff-schedule circuits returned to schedule automatically and tickets resolved remotely without a dispatch
Managed-tier ROI reportLighting energy recovered through schedule discipline plus avoided lamp-out dispatches, monetized
Off-schedule and lamp-out summaryBy site, by space: off-schedule circuits, utilization outliers, and lamp/ballast failures, with resolution time and root-cause distribution
Everything in Managed
Predictive alarm and ticket reportLighting faults caught proactively by predictive models (driver/ballast degradation, lamp end-of-life, control faults), with prediction accuracy and lead time before operational impact
Optimized-tier ROI reportManaged ROI plus lamp-life extension from burn-hour-based group relamp planning and the energy from tighter schedule discipline
Outlier deep divesQuarterly analysis of bottom-quartile sites with root-cause analysis and recommended interventions
Quarterly energy savings target with shared accountability
Pricing
Setup is one-time — hardware and installation (Model A) or integration (Model B). Subscription is recurring, per branch. Preliminary, subject to review.
Model A · Direct
Price per branch (Model A — Keedian control + metering node — applies only to branches without networked lighting control)
Subscription: Price per branch per month (up to the branch zone count)
Model B · Connect
No HW provision, no installation
Integration: Free or paid — depends on integration scope (the network-standard open-protocol lighting control is typically free via a reusable connector; proprietary or legacy systems are quoted at SOW)
Subscription: Price per branch per month (same as Model A)
Model C · Hybrid
Integration: Same as Model B — free or paid based on integration scope
Subscription: Price per branch per month (same as Model A)
Model A · Direct
Everything in Essential
Subscription: Price per branch per month
Model B · Connect
Subscription: Price per branch per month (same as Model A)
Model C · Hybrid
Subscription: Price per branch per month (same as Model A)
Model A · Direct
Everything in Managed
Subscription: Price per branch per month
Model B · Connect
Subscription: Price per branch per month (same as Model A)
Model C · Hybrid
Subscription: Price per branch per month (same as Model A)
02a Add-ons
Adjacent capabilities, on top of any tier.
Add-ons activate on top of any tier and any Data Enabler model. Each is either Domain-specific (within a product domain) or Transversal (across any contracted product). Open an add-on for its hardware, value levers, and pricing — or browse the full add-ons catalog.
Domain-specific
Adjacent capabilities within the product domain. Hardware and pricing live on each add-on's page.
Add-on
What it solves
Platform-wide
Transversal add-ons that apply across any product you contract, charged once per branch.
Monitoring of the electrical-continuity chain — UPS and standby generators, with the ATS and main switchboard as supporting signals — so a backup that is not ready surfaces before the outage it was meant to cover, not during it, and the site stays online: an office building's tenants and critical rooms, or a bank branch's ATMs, teller and core-banking systems, security, and comms. Monitors readiness ("will the backup take the load, and for how long?"), not just "broken now." Continuity links to the other monitoring add-ons for the layers they already cover — Chiller Plant Monitoring (critical-environment cooling), Fire Detection & Suppression Monitoring, and Vertical Transport Monitoring — which read alongside continuity but stay separate add-ons.
02b Advisory
An advisory layer, not a tier.
Tailored work for needs outside the standard packaging — scoped and priced per engagement, on top of any product and any tier. Keedian owns the connectivity and data layer; the physical asset stays with you and your vendors. Browse the full advisory catalog.
On-site work on the connectivity layer — sensor calibration, gateway and smart-thermostat installation, integration validation — plus coordination of your HVAC vendor for asset repairs.
Bespoke integrations with proprietary systems or clouds for which Keedian has no standard connector.
Transversal
All products
Pricing: project-based · scoped per engagement
02c How Agentic Operations works
A hybrid of AI agents and human operators, working as one service.
The Managed and Optimized tiers are delivered through Agentic Operations — AI agents and human operators working together against the same operational rules and the same SLA.
AI agents handle the routine, high-volume work. They monitor alarms in real time across the network, triage common lighting false positives like a scheduled dark zone read as a fault, detect off-schedule zones and driver / ballast faults, revert off-schedule interior and exterior zones to their scheduled state, generate occupancy-driven dimming and schedule recommendations, identify outlier branches, draft work orders with the suspected root cause, and verify closure with telemetry evidence. They work 24/7 against the schedules and ATM-vestibule availability rules you set.
Human operators handle the exceptions. When a lamp-out or dark-vestibule ticket requires conversation with the branch manager, when a schedule change needs customer approval before acting, when an electrical-contractor escalation needs a human voice on the phone — that's the human side of the team. Operators also manage the customer relationship, refine the operating rules over time, and own the outcome reporting.
One service, one SLA, one accountability. The split between AI and human is invisible to you — you call Keedian, you read Keedian's reports, you measure Keedian against the contract. The internal mechanism evolves as the agentic stack matures; your contract does not change with it.
03 Data Enabler
We capture lighting signal wherever it lives: your lighting control, our node, or both.
The Data Enabler is how the operational signal enters Keedian. Bank branches are different from a single small-retail store: corporate real estate standardizes controls across the whole network, so the default path is Model B — we connect to the BMS / networked lighting control you already run and read its per-zone points. We don't charge you to integrate it; we use the investment the network already made. Where a branch has no networked control — typically older or recently acquired branches on manual switches and time clocks, or a standalone ATM vestibule — Model A installs the Keedian lighting control + metering node. Where coverage is partial, Model C fills the gaps. The managed service, dashboards, SLA, and outcomes are identical across all three models.
Model B-Open · Connect
Open protocols · the branch-network default
When it applies
The default for the branch network — most branches already run a BMS or networked lighting control that exposes data over open protocols: BACnet, DALI, 0-10V, documented REST APIs. Honeywell, Schneider EcoStruxure, JCI Metasys, Siemens Desigo, Acuity nLight, Lutron Vive / Athena, Tridium.
What's included
Integration through Keedian's standard connectors (already built and reusable across branches on the same BMS / lighting control)
No Keedian hardware (or minimal where a specific zone is unmetered)
Integration cost absorbed by Keedian
Cost to you
No setup, no per-unit hardware
Recurring +$3/branch/month vs. Model A
3-year minimum contract
Model B-Proprietary · Connect
Proprietary protocols
When it applies
Your BMS or lighting control is a legacy or closed system without modern APIs and needs a vendor gateway to reach: legacy Lutron Quantum, WattStopper / Hubbell, Encelium, closed building-controller variants.
What's included
Custom integration built by Keedian (initial vendor-gateway work, then reusable across branches with the same system)
No Keedian hardware (or minimal where a specific zone is unmetered)
Integration cost absorbed by Keedian
Cost to you
No setup, no per-unit hardware
Recurring +$5/branch/month vs. Model A
3-year minimum contract
Model A · Direct
Keedian Direct
When it applies
The branch has no networked lighting control or BMS lighting integration — or what is there produces no usable per-zone data. Interior, exterior, and ATM-vestibule lighting run on manual switches, local time clocks, or standalone photocells. Common in older or recently acquired branches.
What's included
Per branch: a lighting control + metering node at the panel — a smart relay/contactor with per-zone current sensing (CT) and scheduling, covering the interior, exterior / signage, and ATM-vestibule zones
One connectivity gateway per branch (shared with HVAC or Energy if those products are also contracted)
In Optimized tier, per-zone submetering / power-quality sensing is added on zones that need equipment-health depth. Additional optional sensors available per branch profile (occupancy on the customer floor for occupancy-driven dimming, daylight / photocell on exterior and signage zones, dedicated CT for burn-hour and rebate validation)
Installation included in the setup
Cost to you
Setup: Price per branch (install designed for fast multi-branch rollout)
Per zone: Price per zone (lighting control + metering node; Optimized adds occupancy / daylight sensing)
Standard recurring
Model C · Hybrid
Partial coverage
When it applies
You have partial coverage: networked control across most of the network but a few older or acquired branches on manual switches, or the interior on a BMS while the ATM vestibule runs on a separate standalone control.
What's included
A blend of Models B and A
Uses existing BMS / lighting-control data where it exists
Adds the Keedian control + metering node where coverage is missing (often the ATM vestibule or an acquired branch)
Cost to you
Scoped per branch based on coverage
Setup and per-unit charges only on the RTUs that need Keedian hardware
Intermediate recurring
Why Keedian can absorb the integration cost: integrations are reusable across customers running the same BMS platform.
The first build is the investment; every subsequent branch on the same network-standard system (Honeywell, Schneider, JCI, Siemens) runs at high margin. Because bank branches are BMS-dominant, the standard B-Open path covers the bulk of cases, and the connectors are already built.
System classification
Maintained by Product + Engineering. Lets Sales quote on the spot without engineering scoping.
Classification is pre-assigned per system; any system not on this list requires Engineering review before quoting.
Model A · Direct
No BMS classification needed
The branch has no networked lighting control or BMS lighting integration
What is installed (manual switches, local time clocks, standalone photocells) produces no usable per-zone data
You prefer the Keedian control + metering node end-to-end on an older or acquired branch
Model B-Open · +$3 / branch / month
Open protocols
BACnet-enabled lighting control
DALI networks with documented gateway
0-10V dimming via documented controller
Acuity nLight (modern, API-enabled)
Lutron Vive / Athena (modern API)
Tridium / Niagara lighting modules
Model B-Proprietary · +$5 / branch / month
Proprietary protocols
Legacy Lutron Quantum (older versions)
WattStopper / Hubbell legacy
Cloud-only platforms without documented API
Encelium (legacy versions)
Custom-built panel control stacks
Exception → Custom: If an integration takes more than ~300 hours of engineering, isn't reusable across customers,
or requires one-off development for a system without precedent, it falls outside Model B and is sold as Advisory work (section 02b).
05 Design notes
Why the structure is built this way.
Retail lighting zones, Model-B-first Data Enabler — the defining shape
Bank branches are the hybrid case, the same as branch HVAC. The fixtures are retail: a small single-story space with a handful of controllable zones — interior (customer floor, teller / office, back-of-house), exterior / signage, and the ATM vestibule — so the asset classes and the priced unit mirror the grocery / convenience / small-retail Lighting products, per zone, per branch, not per office floor or common area. But the connectivity is office-like: corporate real estate standardizes a BMS / networked lighting control across the network, so the Data Enabler leads with Model B — connect to the controls you already run — the way the offices products do.
The ATM vestibule is the branch-specific zone
Unlike a retail store, a branch has a 24/7 ATM vestibule with security relevance. Its lighting is an availability concern, not just an energy one — a dark vestibule is a customer-safety and security problem, so it is scheduled and monitored for always-on availability rather than dimmed for savings. It is one of the three standard zones and the one most likely to sit on a separate control (Model C / Model A).
Lighting is commandable, like HVAC
Lighting zones are controllable, not just observable — an off-schedule interior or exterior zone auto-reverts to its scheduled state where the BMS or controls allow, rather than waiting for a branch visit. Essential includes Lighting Remote Command for exactly this reason: the revert is the primary remediation, not the dispatch.
Optimized is occupancy-driven dimming, not real-time optimization
The lighting Optimized tier has no real-time optimization agent and no IPMVP measurement-and-verification — those belong to HVAC and Energy. The lighting differentiator is occupancy-driven dimming on the customer floor and scheduled exterior / signage, plus the predictive-metrics dashboard and burn-hour-driven lamp-life planning. The ATM vestibule stays scheduled-on rather than occupancy-dimmed.
Energy scales across a large, uniform network
Banking networks run from a hundred to several thousand near-identical branches, so a lighting schedule or dimming improvement captured once replicates across the whole estate — the same repeat-the-win economics as branch HVAC. Framed conservatively: lighting savings are on the lighting load, below HVAC.
Bank branches have no lighting anchor — every outcome is expected
There is no banking lighting reference customer. Chedraui and 7-Eleven are the only real benchmarks and both are retail, so neither anchors branch lighting. Every outcome on this page is expected (pending validation) and framed conservatively. The page claims no benchmarked banking lighting result.
Shared gateway across products
If a branch contracts Lighting alongside HVAC or Energy under Model A, the connectivity gateway is shared (one per branch). The setup fee is not duplicated — only added once.