Productization
Convenience stores · Lighting Schedule & Optimization

Every circuit on schedule, lamp life planned across thousands of small-format sites.

Lighting Schedule & Optimization for convenience stores: three accumulative tiers (Essential / Managed / Optimized), a Data Enabler with three models that adapt to whatever lighting control you have today, product-specific add-ons, platform-wide add-ons, and a Custom advisory layer. Built for chains where store labor is lean, footprint is small, and a circuit left on after close or a sign running at mid-day is no one's job to catch — but adds up across thousands of near-identical sites.

Product Lighting Schedule & Optimization (3 of 4)
Segment Convenience stores — chains with distributed small-format lighting
Status Draft for internal review
Version v1 · June 2026
00 Architecture

C-store offering: four products, one per asset class.

Each product has its own Essential / Managed / Optimized structure, its own Data Enabler, and its own set of product-specific add-ons. This document covers Lighting Schedule & Optimization. Platform-wide add-ons and the Custom layer apply across all four products.

Candidate products under evaluation: Foodservice Equipment Reliability (where the C-store sells prepared food) and Fuel Systems Monitoring (regulated under EPA UST rules; pending Engineering confirmation).

01 Lighting Schedule & Optimization

Executive summary

Impact: Lighting is new for the c-store segment and has no anchor customer, so every figure is expected (pending validation), not a benchmarked result. Expected schedule discipline at Managed — roughly 1–3% of total site energy, higher on the lighting load itself — by reverting off-schedule circuits; Optimized adds burn-hour-driven lamp-life planning, expected ~2–4% energy plus group-relamp savings, across thousands of small-format sites. Per-tier ranges in the Expected outcome row below.

What it solves: Sales lighting left on after close, canopy and signage running at mid-day, dark spaces no one is watching, lighting energy that drifts off schedule across thousands of similar sites no central team can manually police, and lamp-out calls handled one at a time without remote triage.

Main value drivers
Energy savings Asset lifespan Sustainability
01b Optimization Metrics

The metrics you'll want to optimize.

These are the operational metrics the product monitors. What changes across tiers is who acts on them — you (Essential), Keedian's Agentic Operations (Managed), or Keedian plus continuous tuning (Optimized) — and, where the data layer adds instrumentation, which signals become available.

The core metrics are summarized below. Full methodology, thresholds, diagnosis steps, and escalation criteria are in the Metrics Catalog.

Each metric includes definition, detection logic, diagnosis steps, recommended actions, escalation criteria, and prevention controls. Thresholds are reference values to be calibrated per client.

View Metrics Catalog →
02 Structure

Three accumulative tiers.

Each tier adds capabilities on top of the previous one. You never lose functionality by upgrading, and you can start at any tier.

Component
EssentialVisibility
ManagedAgentic Operations 24/7
OptimizedAgentic Operations + intelligence
Customer promise
"I can see and operate my entire lighting fleet from one place — every circuit on schedule, consistent standards, across every location."
"Keedian actively monitors my lighting, reverts off-schedule circuits, and dispatches only when a control or lamp fault needs a hand. My sites stay on schedule and I don't have to chase lights left on."
"Keedian keeps my lighting on schedule and plans my relamps before lamps fail — energy stays captured and lamp life is used fully across thousands of sites."
Expected outcome
Illustrative ranges, expected (pending validation) — lighting is new for the c-store segment and has no anchor customer, so these are not benchmarked results. Actual results depend on your current baseline (operating hours, lamp type and age, existing controls, and utility rate structure). Energy figures are savings on the lighting load, higher than the share of the total utility bill lighting represents.
  • Energy savings: Visibility / foundation
  • Asset lifespan: Foundation
  • Sustainability: Off-schedule run-hours made measurable
  • Energy savings: 1–3% of total site energy
  • Asset lifespan: Foundation
  • Sustainability: Avoided run-hours converted to CO2e reduction
  • Energy savings: 2–4% plus lamp-life extension
  • Asset lifespan: Full rated lamp life through burn-hour planning
  • Sustainability: Sustained, evidenced reductions for efficiency reporting
Data Enabler
Pick the model that matches what you already have
Model A — Keedian Direct
  • Per site: a lighting control + metering node at the panel — a smart relay/contactor with per-circuit current sensing (CT) and scheduling, covering the ~3 circuits (sales floor, canopy/signage, back-of-house/cooler)
  • One connectivity gateway per site (shared with HVAC, Refrigeration, or Energy if those products are also contracted)
Model B — Keedian Connect

See full description below ↓

Model C — Hybrid

See full description below ↓

Same Data Enabler as Essential.
You keep the model you chose. The managed service is delivered the same way regardless of model.
Managed's Data Enabler, plus:
Model A:
  • Per-circuit submetering / power-quality sensing on the circuits that need equipment-health depth — driver and ballast current trending, lamp end-of-life from cumulative burn hours, failing-control detection
  • Additional optional sensors evaluated per site profile — photocell / ambient-light sensor for canopy and signage circuits, occupancy sensing for back-of-house and restrooms, per-circuit energy metering where rebate validation requires it
Models B / C:

See full description below ↓

Platform Capabilities
  • Site and portfolio dashboardsReal-time and historical visibility into the assets and metrics included in scope, with live alarms where applicable
  • Cross-site benchmarking with outlier detectionSee which locations drift from the fleet
  • Ticket workspaceAlarms auto-filter into a managed queue that you and your team work yourselves: triage, resolve remotely, or dispatch on each ticket
  • Conversational AI AssistantNatural-language questions on your data plus automated anomaly detection across the fleet
  • Lighting Remote CommandSwitch circuits on or off and push lighting schedules to one site or the whole fleet
  • And moreRole-based access, alarm history, data export, web and mobile parity
  • Everything in Essential
  • SLA tracking and service performanceLive SLA compliance against contractual targets per priority level
  • Standard CMMS integrationOut-of-the-box connectors for Fexa, Corrigo, ServiceNow and others; custom field maps or workflow adjustments may apply depending on your configuration
  • And moreClosure evidence on every ticket, weekly ops digest, post-incident reviews
  • Everything in Managed
  • Advanced Lighting Predictive metrics (roadmap — coming later)Circuit-level health and early-warning indicators (driver/ballast degradation, lamp end-of-life, failing controls), evolving toward fleet-wide forward-looking views
  • And moreCross-site benchmarking with savings ranking, custom optimization rules, executive briefing reports
Managed service scope
Identical regardless of Data Enabler model (A, B, or C)
No managed service.
  • You and your team manage alarms, tickets, and remote reverts yourselves from the dashboards
24/7 lighting operations:
  • Real-time alarm and ticket monitoring — Alarms and tickets generated from the assets and metrics included in scope are monitored, triaged, and worked by Keedian agents in real time, in accordance with the agreed operating procedures and escalation paths AI
  • Reactive site requests — Sites can reach Keedian on any channel; our AI evaluates each request and opens a ticket when one is warranted — a fault, a setpoint-change request, or a question — feeding it into the same triage-and-resolve workflow AI + Human
  • Reactive CMMS intake — Tickets triggered by the customer's CMMS are ingested and routed into the same triage-and-resolve workflow, with our AI evaluating and enriching each one AI + Human
  • Remote resolution first — Every ticket gets a remote-resolution attempt by Keedian Ops before a truck roll is scheduled, with the avoided truck rolls counted toward the Managed-tier ROI report AI
  • Field dispatch when needed — Keedian Ops creates the work order, hands off to the customer's CMMS, and tracks resolution against SLA Human
  • Root cause analysis on close — Every closed ticket includes a documented root cause and the corrective action taken, feeding into recurring-failure detection AI
  • Recurring-failure detection — Sites or units with repeat tickets are flagged for replacement or vendor escalation, with the recurrence pattern surfaced in the monthly executive report AI
Operations + intelligence:
  • Everything in Managed, plus
  • Predictive ticket origination (roadmap — coming later) — AI and multi-variable FDD logic use the assets, metrics, baselines, and predictive signals included in scope to open and work tickets for emerging fault patterns before a conventional alarm or customer report AI
  • Additional Lighting FDD coverage — Analytics-driven fault detection on Schedule Compliance, Utilization, and Burn Hours is fully worked by Keedian Ops, aligned with the advanced and predictive lighting metrics dashboards in Platform Capabilities AI
Reporting
  • Portfolio lighting compliance report% of sites in compliance for each lighting optimization metric (Schedule Compliance, Utilization, Burn Hours) for the period, with monthly trend per metric
  • Site lighting reportPer-site schedule compliance, utilization by space, and burn hours with compliance flags, all with monthly trends
  • Lighting alarm and ticket volumeMonthly off-schedule, utilization-out-of-band, and lamp-life alarms, tickets generated, and alarm-to-ticket conversion across the fleet
  • Top alarm and ticket sourcesRanked list of sites and circuits generating the most lighting alarms and tickets
  • Everything in Essential
  • SLA & MTTR performanceSLA compliance against contracted targets per priority level, with Mean Time to Resolution by priority for fleet and per-site, and monthly compliance and resolution-time trends
  • Reactive ticket activityReactive lighting tickets received (site calls, CMMS, customer-initiated) categorized by type, with the reactive vs proactive cross-analysis including the % Keedian proactively initiated
  • Auto-revert and remote-resolution reportOff-schedule circuits returned to schedule automatically and tickets resolved remotely without a dispatch
  • Managed-tier ROI reportLighting energy recovered through schedule discipline plus avoided lamp-out dispatches, monetized
  • Off-schedule and lamp-out summaryBy site, by space: off-schedule circuits, utilization outliers, and lamp/ballast failures, with resolution time and root-cause distribution
  • Everything in Managed
  • Predictive alarm and ticket reportLighting faults caught proactively by predictive models (driver/ballast degradation, lamp end-of-life, control faults), with prediction accuracy and lead time before operational impact
  • Optimized-tier ROI reportManaged ROI plus lamp-life extension from burn-hour-based group relamp planning and the energy from tighter schedule discipline
  • Outlier deep divesQuarterly analysis of bottom-quartile sites with root-cause analysis and recommended interventions
SLA
  • 99.5% monthly platform availability (UI, API, alerting)
  • SLA by event priority (P1–P5)
  • Monthly compliance reporting
  • SLA from Managed
  • Quarterly energy savings target with shared accountability
Pricing
HW provision, installation, and integration are one-time; subscription is recurring. Preliminary, subject to review.
Model A · Direct
  • HW provision base (gateway): $0/site
  • HW provision per circuit (sensor pack): $0
  • Installation & commissioning: $0/site
  • Subscription: $0/site/month (up to 3 circuits/site)
Model B · Connect
  • No HW provision, no installation
  • Integration: Free or paid — depends on integration scope (open-protocol lighting control is typically free; proprietary lighting systems are quoted at SOW)
  • Subscription: $0/site/month (same as Model A)
Model C · Hybrid
  • Integration: Same as Model B — free or paid based on integration scope
  • Subscription: $0/site/month (same as Model A)
Model A · Direct
  • Everything in Essential, plus the subscription delta below
  • Subscription: $0/site/month
Model B · Connect
  • Subscription: $0/site/month (same as Model A)
Model C · Hybrid
  • Subscription: $0/site/month (same as Model A)
Model A · Direct
  • Everything in Managed, plus the subscription delta below
  • Subscription: Optimized-tier pricing is enterprise — defined per engagement scope
Model B · Connect
  • Subscription: Optimized-tier pricing is enterprise — defined per engagement scope
Model C · Hybrid
  • Subscription: Optimized-tier pricing is enterprise — defined per engagement scope
Pricing notes
  • Sites needing control or metering beyond 3 circuits are scoped per engagement.
  • Volume discounts available as site count grows.
02a Add-ons

Adjacent capabilities, on top of any tier.

Add-ons activate on top of any tier and any Data Enabler model. Each is either Domain-specific (within a product domain) or Transversal (across any contracted product). Open an add-on for its hardware, value levers, and pricing — or browse the full add-ons catalog.

Domain-specific

Adjacent capabilities within the product domain. Hardware and pricing live on each add-on's page.

Add-onWhat it solves
Emergency Lighting Compliance Auditable monthly self-test reporting, battery health monitoring, and code compliance evidence (NFPA 101, OSHA) for emergency egress lighting. Replaces manual monthly walkthroughs that lean store labor cannot reliably perform.
Exterior Lighting Photocell Control Astronomical clock + photocell-driven control of parking-lot, canopy, signage, and facade lighting. Eliminates manual schedule updates for daylight savings, seasonal shifts, and regional variation across the fleet.

Platform-wide

Transversal add-ons that apply across any product you contract, charged once per site.

Add-onWhat it solves
Vendor Performance Management Tracks vendor response time, first-visit resolution rate, and cost per ticket across any contracted product.
Cross-Asset Portfolio Benchmarking Compare stores across all contracted products. Identifies outliers in consumption, failures, and operating cost.
BMS / EMS Integration Extension Extend the integration to additional systems not included in the product's base Model B.
Custom CMMS Integration Deep integration with your CMMS beyond the standard.
Data as a Service Programmatic access to Keedian's normalized operational data for your analytics, BI, or data lake.
Ad-Hoc Dashboards & Reporting Custom dashboards and one-off reports built to your spec, on top of the data Keedian already collects.
02b Advisory

An advisory layer, not a tier.

Tailored work for needs outside the standard packaging — scoped and priced per engagement, on top of any product and any tier. Keedian owns the connectivity and data layer; the physical asset stays with you and your vendors. Browse the full advisory catalog.

Advisory elementWhat it solvesTypeDomain
Ad-hoc Solution Definition Scoping and definition of ad-hoc solutions for needs not described in the standard tier model. Transversal All products
Field Services On-site work on the connectivity layer — sensor calibration, gateway and smart-thermostat installation, integration validation — plus coordination of your HVAC vendor for asset repairs. Transversal All products
Sustainment Post-deployment maintenance of the Keedian layer — sensor recalibration, firmware updates, hardware replacement, and periodic integration validation. Transversal All products
Customer-specific SOPs Bespoke operating procedures — vendor-specific dispatch rules, regional escalation matrices, pre-dispatch approval workflows, and brand-aligned site communication scripts. Transversal All products
Custom Reporting Bespoke executive and operational reports built to your specification on top of the data Keedian already collects. Transversal All products
One-off Integrations Bespoke integrations with proprietary systems or clouds for which Keedian has no standard connector. Transversal All products

Pricing: project-based · scoped per engagement

02c How Agentic Operations works

A hybrid of AI agents and human operators, working as one service.

The Managed and Optimized tiers are delivered through Agentic Operations — AI agents and human operators working together against the same operational rules and the same SLA.

AI agents handle the routine, high-volume work. They monitor schedule compliance and circuit utilization in real time across thousands of sites, triage common lighting events like a circuit reading on outside its scheduled window, auto-revert off-schedule circuits to their scheduled state where controls allow, track cumulative burn hours to flag lamps approaching end of life, detect lamp, ballast, and driver degradation before a circuit goes dark, identify outlier sites in a fleet of thousands of similar locations, draft work orders with the suspected root cause, and verify closure with telemetry evidence. They work 24/7 against the schedules you set.

Human operators handle the exceptions. When a control fault needs a conversation with the store manager, when a schedule change needs customer approval before acting, when a relamp visit needs to be coordinated with your electrical contractor — that's the human side of the team. Operators also manage the customer relationship, refine the operating rules over time, and own the outcome reporting.

One service, one SLA, one accountability. The split between AI and human is invisible to you — you call Keedian, you read Keedian's reports, you measure Keedian against the contract. The internal mechanism evolves as the agentic stack matures; your contract does not change with it.

03 Data Enabler

We capture lighting signal wherever it lives: our panel node, your lighting control, or both.

The Data Enabler is how the operational signal enters Keedian. We respect the investment you've already made in your lighting control — if you have a working networked lighting control system, we connect to it. If you don't, we install hardware. If you have partial coverage, we fill the gaps. The managed service, dashboards, SLA, and outcomes are identical across all three models.

Model A · Direct
Keedian Direct

The most common starting point for c-store chains. You don't have networked lighting control or panel scheduling — circuits run on manual switches, local time clocks, or standalone photocells. C-stores typically operate without site-level lighting automation, so Model A is the default path.

  • Per site: a lighting control + metering node at the panel — smart relay/contactor with per-circuit current sensing (CT) and scheduling, covering the ~3 circuits
  • One connectivity gateway per site (shared with HVAC, Refrigeration, or Energy if those products are also contracted)
  • In Optimized tier, per-circuit submetering / power-quality sensing is added on circuits that need equipment-health depth. Additional optional sensors available per site profile (photocell / ambient-light, occupancy, per-circuit energy metering for rebate proof)
  • Installation included in the setup
  • Setup: $0/site (install designed for fast multi-site rollout)
  • Per circuit: $0 (Essential/Managed) or $0 (Optimized, with power-quality sensing)
  • Standard recurring
Model B-Open · Connect
Open protocols

Your lighting control exposes data through open protocols: BACnet, DALI, 0-10V, or a documented vendor platform — Acuity nLight, Lutron Vive/Athena, Tridium. Less common in c-store than in grocery, but present in larger or newer-build chains.

  • Integration through Keedian's standard connectors (already built and reusable)
  • No Keedian hardware (or minimal if specific data is missing)
  • Integration cost absorbed by Keedian
  • No setup, no per-unit hardware
  • Recurring +$3/site/month vs. Model A
  • 3-year minimum contract
Model B-Proprietary · Connect
Proprietary protocols

Your lighting system is legacy or closed and needs a vendor gateway to reach: legacy Lutron Quantum, WattStopper/Hubbell, Encelium. Common where a one-time install was never connected to anything.

  • Custom integration built by Keedian via the vendor gateway (initial reverse engineering, then reusable across customers with the same system)
  • No Keedian hardware (or minimal if specific data is missing)
  • Integration cost absorbed by Keedian
  • No setup, no per-unit hardware
  • Recurring +$5/site/month vs. Model A
  • 3-year minimum contract
Model C · Hybrid
Partial coverage

You have partial coverage: networked control on some circuits or some stores but not all, recent acquisitions running different systems, or a canopy photocell on a separate system from the in-store lighting.

  • A blend of Models A and B
  • Uses existing lighting-control data where it exists
  • Adds the Keedian panel node where coverage is missing
  • Scoped per site based on coverage
  • Setup and per-unit charges only on circuits that need Keedian hardware
  • Intermediate recurring
Why Keedian can absorb the integration cost: integrations are reusable across customers running the same lighting control platform. The first build is the investment; every subsequent customer with the same system runs at high margin. With c-store customers averaging 3,500+ sites and 3-year contracts, the math works comfortably even on B-Proprietary integrations.

System classification

Maintained by Product + Engineering. Lets Sales quote on the spot without engineering scoping. Classification is pre-assigned per system; any system not on this list requires Engineering review before quoting.

Model A · Direct
No BMS classification needed
  • You don't have networked lighting control or panel scheduling installed
  • What you have (manual switches, local time clocks, standalone photocells) produces no usable data
  • You prefer Keedian panel control end-to-end
Model B-Open · +$3 / site / month
Open protocols
  • BACnet-enabled lighting control
  • DALI networks with documented gateway
  • 0-10V dimming via documented controller
  • Acuity nLight (modern, API-enabled)
  • Lutron Vive / Athena (modern API)
  • Tridium / Niagara lighting modules
Model B-Proprietary · +$5 / site / month
Proprietary protocols
  • Legacy Lutron Quantum (older versions)
  • WattStopper / Hubbell legacy
  • Cloud-only platforms without documented API
  • Encelium (legacy versions)
  • Custom-built panel control stacks
Exception → Custom: If an integration takes more than ~300 hours of engineering, isn't reusable across customers, or requires one-off development for a system without precedent, it falls outside Model B and is sold as Advisory work (section 02b).
04 Pricing example

Two scenarios, same customer.

A convenience-store chain with 500 sites, averaging 3 lighting circuits per site (typical small-format c-store: sales floor, canopy / signage, and back-of-house / cooler). They choose Optimized tier. The only difference between scenarios is the Data Enabler.

Scenario A — No existing lighting control Model A · Direct

No networked lighting control or panel scheduling installed — circuits run on manual switches, local time clocks, or standalone photocells. Most common scenario for c-store chains. Keedian provides the panel control and metering node end-to-end, with rollout designed for fast multi-site activation.

ItemCalculationTotal
Setup per site500 × $0$0
Hardware per circuit (Optimized, $0/circuit)500 × 3 × $0$0
One-time subtotal$0
Optimized subscription (Model A)500 × $0 × 12$0/year
Annual recurring subtotal$0/year

Expected ROI · scaled to 500 sites

  • Lighting is new for the c-store segment — there is no lighting anchor customer, so every figure below is expected (pending validation), not a benchmarked result
  • Essential establishes the baseline: per-circuit visibility, schedule compliance, and remote revert across 1,500 circuits — the foundation the savings are measured from
  • Managed schedule discipline: expected (pending validation) ~1–3% of total site energy, higher on the lighting load itself, by eliminating off-schedule run-hours — sales lighting on after close, canopy or signage on at mid-day
  • Optimized adds burn-hour-driven lamp-life planning: expected (pending validation) ~2–4% energy plus group-relamp savings — one planned relamp visit instead of a string of lamp-out calls
  • Specific savings figures will be quantified with the customer during the commercial proposal, against their own baseline

Scenario B — Existing lighting control in place Model B-Open · Connect

Same chain, but networked lighting control over an open protocol is already deployed across the fleet — BACnet, DALI, 0-10V, Acuity nLight, or Lutron Vive/Athena (classified as B-Open, +$3/site/month). Less common in c-store than in grocery, but present in larger or newer-build chains. 3-year minimum contract.

ItemCalculationTotal
Setup per site$0 (Keedian absorbs integration)$0
Hardware$0 (existing lighting control)$0
One-time subtotal$0
Optimized subscription (Model B-Open)500 × $0 × 12$0/year
Annual recurring subtotal$0/year

Sales talk track

"We don't charge you to integrate your nLight or Vive across 500 sites — we use the lighting control investment you've already made. You only pay for the service, and the service is identical to a customer with no controls: same SLA, same operating playbook, same expected outcomes. The only difference is you start with $0 in capex."

Three-year economics · 500 sites

  • Model A: $0 one-time + $0 recurring (3 years) = $0 total
  • Model B-Open: $0 one-time + $0 recurring (3 years) = $0 total
  • Customer with existing lighting control saves ~$0 over 3 years. Keedian protects ARR and differentiates commercially.
05 Design notes

Why the structure is built this way.

Same template as HVAC

Lighting follows the exact same Essential / Managed / Optimized structure as HVAC Comfort & Optimization. This consistency makes the offering easy for Sales to explain and for customers to understand across products on the same fleet.

Lighting is commandable

Like HVAC, lighting is commandable from Essential up. An off-schedule circuit auto-reverts to its scheduled state where controls allow, rather than waiting for a site visit. Lighting Remote Command is included in Essential — the revert is the primary remediation, not the dispatch.

Per circuit, not per RTU

C-store lighting variable pricing is per lighting circuit because circuit count is what scales effort and value — a typical small-format site has ~3 controllable circuits (sales floor, canopy/signage, back-of-house/cooler). Larger formats with prepared-food areas may have more.

Lighting is new for c-store — draft, no anchor

C-store HVAC is anchored in 7-Eleven outcomes, but lighting is new for the segment and has no anchor customer. Every outcome on this page is expected (pending validation) and framed conservatively. The page does not claim 7-Eleven lighting results — 7-Eleven anchors HVAC only.

Outcomes are smaller than HVAC

Lighting savings are a smaller line than HVAC. Essential is visibility and foundation; Managed adds schedule discipline (expected ~1–3% of total site energy, higher on the lighting load); Optimized adds burn-hour-driven lamp-life planning (expected ~2–4% plus group-relamp savings). Avoided truck rolls is a minor, qualitative benefit for lighting — group-relamp planning and remote auto-revert — never a headline number.

Optimized differentiator is predictive metrics, not an agent

Unlike HVAC, the lighting Optimized tier has no real-time optimization agent and no IPMVP measurement. The differentiator is the predictive-metrics dashboard — circuit-level health and early-warning indicators — and burn-hour-driven lamp-life planning. The pre-emptive ticketing it informs runs as a managed service.

Shared gateway across products

If a customer contracts both HVAC and Lighting under Model A, the connectivity gateway is shared (one per site). The setup fee is not duplicated — only added once.