Lighting that runs on schedule, lamps that get replaced before they fail, across every restaurant.
Lighting Control & Optimization for casual-dining and QSR brands: three accumulative tiers (Essential / Managed / Optimized),
a Data Enabler with three models that adapt to whatever site infrastructure you have today, product-specific add-ons,
platform-wide add-ons, and a Custom advisory layer. Built for restaurants where lighting left on after close is recoverable waste,
exterior and canopy circuits run on photocells, and a manager-on-duty can't chase a circuit that's been burning since open.
Foodservice offering: five products, one per asset class.
Each product has its own Essential / Managed / Optimized structure, its own Data Enabler, and its own set of product-specific add-ons.
This document covers Lighting Control & Optimization. Platform-wide add-ons and the Custom layer apply across all products.
Asset class: Sales-floor, exterior/signage, and back-of-house lighting circuits across the restaurant.
Pain points: Lighting left on after close, exterior and signage circuits running mid-day, failing circuits surfacing as dark-space complaints, repeat lamp-out calls.
Candidate products under evaluation: Kitchen Equipment Reliability (combines refrigeration-style monitoring with cook-line equipment — fryers, ovens, grills, dishwashers — plus hood and exhaust compliance).
01 Lighting Control & Optimization
Executive summary
Impact: Expected (pending validation): roughly 1–3% of total store energy at Managed and 2–4% at Optimized through lighting schedule discipline — higher on the lighting load itself — plus extended lamp life from burn-hour-driven relamp planning. Lighting is a smaller energy lever than HVAC, and there is no lighting anchor customer yet, so every range is conservative. Per-tier ranges in the Expected outcome row below.
What it solves: Lighting left on after close, exterior and signage circuits running mid-day, dark-space complaints from failing circuits, lighting energy drift across distributed sites, and the off-schedule waste a store team can't be expected to chase.
Main value drivers
Energy savingsAsset lifespanSustainability
01b Optimization Metrics
The metrics you'll want to optimize.
These are the operational metrics the product monitors. What changes across tiers is who acts on them — you (Essential), Keedian's Agentic Operations (Managed), or Keedian plus continuous tuning (Optimized) — and, where the data layer adds instrumentation, which signals become available.
The core metrics are summarized below. Full methodology, thresholds, diagnosis steps, and escalation criteria are in the Metrics Catalog.
Each metric includes definition, detection logic, diagnosis steps, recommended actions, escalation criteria, and prevention controls. Thresholds are reference values to be calibrated per client.
Each tier adds capabilities on top of the previous one. You never lose functionality by upgrading, and you can start at any tier.
Component
EssentialVisibility
ManagedAgentic Operations 24/7
OptimizedAgentic Operations + intelligence
Customer promise
"I can see and operate every lighting circuit across my fleet from one place — consistent schedules, consistent standards, across every location."
"Keedian actively monitors my lighting, reverts circuits left on against schedule, and dispatches only when remote action isn't enough. My stores run on schedule, my standards are enforced, and I don't have to chase off-hours lighting."
"Keedian keeps my lighting disciplined and plans lamp replacement before failures cluster — wasted hours are caught and reverted, and relamps are scheduled instead of reactive."
Expected outcome
Illustrative ranges, expected pending validation — there is no lighting anchor customer yet, so figures will be quantified with the customer during the commercial proposal. Energy figures are savings on total store energy through lighting schedule discipline; the saving on the lighting load itself is higher. Lighting is a smaller energy lever than HVAC.
Energy savings: Visibility / foundation
Asset lifespan: Foundation
Sustainability: Off-schedule hours made visible
Energy savings: 1–3% (total energy)
Asset lifespan: Foundation
Sustainability: Avoided run-hours converted to lower CO2e
Energy savings: 2–4% (total energy)
Asset lifespan: Lamp life extended through burn-hour planning
Per site: a lighting control + metering node at the panel — a smart relay/contactor with scheduling and per-circuit current sensing (CT), covering the ~3 controllable circuits (dining room, exterior/signage, kitchen/back-of-house)
One connectivity gateway per site (covers all controlled circuits; shared with HVAC, Refrigeration, or Energy if those products are also contracted)
You keep the model you chose. The managed service is delivered the same way regardless of model.
Managed's Data Enabler, plus:
Model A:
Per-circuit submetering / power-quality sensing on the circuits that need equipment-health depth, with burn-hour accuracy for lamp-life planning and clustering-lamp detection
Additional optional sensors evaluated per site profile — photocell / ambient-light sensor per exterior or signage circuit (enables on-when-ambient-below-threshold control instead of a fixed timeclock), occupancy sensor for kitchen and back-of-house circuits
Additional foodservice-specific optional sensors evaluated per site profile — canopy and drive-thru signage photocell control for QSR formats, dining-room daylight-harvesting sensor where the dining room has significant glazing
Site and portfolio dashboardsReal-time and historical visibility into the assets and metrics included in scope, with live alarms where applicable
Cross-site benchmarking with outlier detectionSee which locations drift from the fleet
Ticket workspaceAlarms auto-filter into a managed queue that you and your team work yourselves: triage, resolve remotely, or dispatch on each ticket
Conversational AI AssistantNatural-language questions on your data plus automated anomaly detection across the fleet
Lighting Remote CommandSwitch circuits on or off and push lighting schedules to one site or the whole fleet
And moreRole-based access, alarm history, data export, web and mobile parity
Everything in Essential
SLA tracking and service performanceLive SLA compliance against contractual targets per priority level
Standard CMMS integrationOut-of-the-box connectors for Fexa, Corrigo, ServiceNow and others; custom field maps or workflow adjustments may apply depending on your configuration
And moreClosure evidence on every ticket, weekly ops digest, post-incident reviews
And moreCross-site benchmarking with savings ranking, custom optimization rules, executive briefing reports
Managed service scope
Identical regardless of Data Enabler model (A, B, or C)
No managed service.
You and your team manage alarms, tickets, and remote commands yourselves from the dashboards
24/7 lighting operations:
Real-time alarm and ticket monitoring — Alarms and tickets generated from the assets and metrics included in scope are monitored, triaged, and worked by Keedian agents in real time, in accordance with the agreed operating procedures and escalation paths AI
Reactive site requests — Sites can reach Keedian on any channel; our AI evaluates each request and opens a ticket when one is warranted — a fault, a setpoint-change request, or a question — feeding it into the same triage-and-resolve workflow AI + Human
Reactive CMMS intake — Tickets triggered by the customer's CMMS are ingested and routed into the same triage-and-resolve workflow, with our AI evaluating and enriching each one AI + Human
Remote resolution first — Every ticket gets a remote-resolution attempt by Keedian Ops before a truck roll is scheduled, with the avoided truck rolls counted toward the Managed-tier ROI report AI
Field dispatch when needed — Keedian Ops creates the work order, hands off to the customer's CMMS, and tracks resolution against SLA Human
Root cause analysis on close — Every closed ticket includes a documented root cause and the corrective action taken, feeding into recurring-failure detection AI
Recurring-failure detection — Sites or units with repeat tickets are flagged for replacement or vendor escalation, with the recurrence pattern surfaced in the monthly executive report AI
Operations + intelligence:
Everything in Managed, plus
Predictive ticket origination (roadmap — coming later) — AI and multi-variable FDD logic use the assets, metrics, baselines, and predictive signals included in scope to open and work tickets for emerging fault patterns before a conventional alarm or customer report AI
Additional Lighting FDD coverage — Analytics-driven fault detection on Schedule Compliance, Utilization, and Burn Hours is fully worked by Keedian Ops, aligned with the advanced and predictive lighting metrics dashboards in Platform Capabilities AI
Reporting
Portfolio lighting compliance report% of sites in compliance for each lighting optimization metric (Schedule Compliance, Utilization, Burn Hours) for the period, with monthly trend per metric
Site lighting reportPer-site schedule compliance, utilization by space, and burn hours with compliance flags, all with monthly trends
Lighting alarm and ticket volumeMonthly off-schedule, utilization-out-of-band, and lamp-life alarms, tickets generated, and alarm-to-ticket conversion across the fleet
Top alarm and ticket sourcesRanked list of sites and circuits generating the most lighting alarms and tickets
Everything in Essential
SLA & MTTR performanceSLA compliance against contracted targets per priority level, with Mean Time to Resolution by priority for fleet and per-site, and monthly compliance and resolution-time trends
Reactive ticket activityReactive lighting tickets received (site calls, CMMS, customer-initiated) categorized by type, with the reactive vs proactive cross-analysis including the % Keedian proactively initiated
Auto-revert and remote-resolution reportOff-schedule circuits returned to schedule automatically and tickets resolved remotely without a dispatch
Managed-tier ROI reportLighting energy recovered through schedule discipline plus avoided lamp-out dispatches, monetized
Off-schedule and lamp-out summaryBy site, by space: off-schedule circuits, utilization outliers, and lamp/ballast failures, with resolution time and root-cause distribution
Everything in Managed
Predictive alarm and ticket reportLighting faults caught proactively by predictive models (driver/ballast degradation, lamp end-of-life, control faults), with prediction accuracy and lead time before operational impact
Optimized-tier ROI reportManaged ROI plus lamp-life extension from burn-hour-based group relamp planning and the energy from tighter schedule discipline
Outlier deep divesQuarterly analysis of bottom-quartile sites with root-cause analysis and recommended interventions
Quarterly energy savings target with shared accountability
Pricing
HW provision, installation, and integration are one-time; subscription is recurring. Preliminary, subject to review.
Model A · Direct
HW provision base (gateway): $0/site
HW provision per circuit (control + metering node): $0
Installation & commissioning: $0/site
Subscription: $0/site/month (up to 3 circuits/site)
Model B · Connect
No HW provision, no installation
Integration: Free or paid — depends on integration scope (open-protocol lighting control is typically free; proprietary lighting systems are quoted at SOW)
Subscription: $0/site/month (same as Model A)
Model C · Hybrid
Integration: Same as Model B — free or paid based on integration scope
Subscription: $0/site/month (same as Model A)
Model A · Direct
Everything in Essential, plus the subscription delta below
Subscription: $0/site/month
Model B · Connect
Subscription: $0/site/month (same as Model A)
Model C · Hybrid
Subscription: $0/site/month (same as Model A)
Model A · Direct
Everything in Managed, plus the subscription delta below
Subscription: Optimized-tier pricing is enterprise — defined per engagement scope
Model B · Connect
Subscription: Optimized-tier pricing is enterprise — defined per engagement scope
Model C · Hybrid
Subscription: Optimized-tier pricing is enterprise — defined per engagement scope
Pricing notes
Sites needing control or metering beyond 3 circuits are scoped per engagement.
Volume discounts available as site count grows.
02a Add-ons
Adjacent capabilities, on top of any tier.
Add-ons activate on top of any tier and any Data Enabler model. Each is either Domain-specific (within a product domain) or Transversal (across any contracted product). Open an add-on for its hardware, value levers, and pricing — or browse the full add-ons catalog.
Domain-specific
Adjacent capabilities within the product domain. Hardware and pricing live on each add-on's page.
Astronomical clock + photocell-driven control of parking-lot, canopy, signage, and facade lighting. Eliminates manual schedule updates for daylight savings, seasonal shifts, and regional variation across the fleet.
Platform-wide
Transversal add-ons that apply across any product you contract, charged once per site.
Custom dashboards and one-off reports built to your spec, on top of the data Keedian already collects.
02b Advisory
An advisory layer, not a tier.
Tailored work for needs outside the standard packaging — scoped and priced per engagement, on top of any product and any tier. Keedian owns the connectivity and data layer; the physical asset stays with you and your vendors. Browse the full advisory catalog.
On-site work on the connectivity layer — sensor calibration, gateway and smart-thermostat installation, integration validation — plus coordination of your HVAC vendor for asset repairs.
Bespoke integrations with proprietary systems or clouds for which Keedian has no standard connector.
Transversal
All products
Pricing: project-based · scoped per engagement
02c How Agentic Operations works
A hybrid of AI agents and human operators, working as one service.
The Managed and Optimized tiers are delivered through Agentic Operations — AI agents and human operators working together against the same operational rules and the same SLA.
AI agents handle the routine, high-volume work. They monitor schedule compliance, utilization, and burn hours in real time across every restaurant, auto-revert circuits running against their schedule — sales lighting on after close, an exterior or signage circuit on at mid-day, a kitchen zone left lit overnight — detect clustering lamp, ballast, and driver failures from circuit and burn-hour evidence, draft burn-hour-driven group-relamp plans before failures cluster, identify outlier sites in the fleet by schedule compliance and burn hours, draft work orders with the suspected root cause, and verify closure with telemetry evidence. They work 24/7 against the schedules and tolerances you set.
Human operators handle the exceptions. When an off-schedule revert needs customer approval before acting, when a dark-space complaint requires conversation with the manager-on-duty, when a relamp visit needs a human voice to coordinate with your electrical contractor — that's the human side of the team. Operators also manage the customer relationship, refine the operating rules over time, and own the outcome reporting.
One service, one SLA, one accountability. The split between AI and human is invisible to you — you call Keedian, you read Keedian's reports, you measure Keedian against the contract. The internal mechanism evolves as the agentic stack matures; your contract does not change with it.
03 Data Enabler
We capture lighting signal wherever it lives: our panel node, your lighting control, or both.
The Data Enabler is how the operational signal enters Keedian. We respect the investment you've already made in your lighting control —
if you have a working networked lighting control system, we connect to it. If you don't, we install hardware. If you have partial coverage, we fill the gaps.
The managed service, dashboards, SLA, and outcomes are identical across all three models.
Model A · Direct
Keedian Direct
When it applies
Most common starting point for casual-dining and QSR chains. You have manual switches, breaker panels, or basic timeclocks only, or what you have isn't producing usable data. Most restaurants operate without networked lighting control, so Model A is the default path.
What's included
Per site: a lighting control + metering node at the panel — smart relay/contactor with scheduling and per-circuit current sensing (CT), covering the ~3 circuits (dining room, exterior/signage, kitchen/back-of-house)
One connectivity gateway per site (shared with HVAC, Refrigeration, or Energy if those products are also contracted)
In Optimized tier, per-circuit submetering / power-quality sensing is added on circuits needing equipment-health depth. Additional optional sensors available per site profile (photocell / ambient-light per exterior or signage circuit, occupancy for kitchen and back-of-house). Foodservice-specific optional sensors also available — canopy and drive-thru signage photocell control, dining-room daylight harvesting
Installation included in the setup
Cost to you
Setup: $0/site (install designed for fast multi-site rollout)
Per circuit: $0 (Essential/Managed) or $0 (Optimized, with submetering)
Standard recurring
Model B-Open · Connect
Open protocols
When it applies
Your lighting control exposes data and control through open protocols: BACnet, DALI, 0-10V, documented REST APIs. Acuity nLight, Lutron Vive / Athena, Tridium. Common in newer remodels and corporate-owned locations.
What's included
Integration through Keedian's standard connectors (already built and reusable)
No Keedian hardware (or minimal if specific data is missing)
Integration cost absorbed by Keedian
Cost to you
No setup, no per-unit hardware
Recurring +$3/site/month vs. Model A
3-year minimum contract
Model B-Proprietary · Connect
Proprietary protocols
When it applies
Your system uses closed protocols without modern APIs and requires reverse engineering through a vendor gateway: legacy Lutron Quantum, WattStopper / Hubbell, Encelium, and other legacy or closed lighting systems.
What's included
Custom integration built by Keedian (initial reverse engineering, then reusable across customers with the same system)
No Keedian hardware (or minimal if specific data is missing)
Integration cost absorbed by Keedian
Cost to you
No setup, no per-unit hardware
Recurring +$5/site/month vs. Model A
3-year minimum contract
Model C · Hybrid
Partial coverage
When it applies
You have partial coverage: networked lighting control in remodeled locations but not legacy stores, recent acquisitions running different systems, or controls in a subset of stores.
What's included
A blend of Models A and B
Uses existing lighting-control data where it exists
Adds a Keedian panel node where coverage is missing
Cost to you
Scoped per site based on coverage
Setup and per-unit charges only on circuits that need Keedian hardware
Intermediate recurring
Why Keedian can absorb the integration cost: integrations are reusable across customers running the same networked lighting control platform.
The first build is the investment; every subsequent customer with the same system runs at high margin. Foodservice chains typically run 50–2,000+ sites with 3-year contracts, which is enough scale to amortize even B-Proprietary integrations against legacy lighting-control platforms.
System classification
Maintained by Product + Engineering. Lets Sales quote on the spot without engineering scoping.
Classification is pre-assigned per system; any system not on this list requires Engineering review before quoting.
Model A · Direct
No BMS classification needed
You don't have networked lighting control installed
What you have produces poor data quality
You prefer a Keedian panel-level control and metering node end-to-end
Model B-Open · +$3 / site / month
Open protocols
BACnet-enabled lighting control
DALI networks with documented gateway
0-10V dimming via documented controller
Acuity nLight (modern, API-enabled)
Lutron Vive / Athena (modern API)
Tridium / Niagara lighting modules
Model B-Proprietary · +$5 / site / month
Proprietary protocols
Legacy Lutron Quantum (older versions)
WattStopper / Hubbell legacy
Cloud-only platforms without documented API
Encelium (legacy versions)
Custom-built panel control stacks
Exception → Custom: If an integration takes more than ~300 hours of engineering, isn't reusable across customers,
or requires one-off development for a system without precedent, it falls outside Model B and is sold as Advisory work (section 02b).
04 Pricing example
Two scenarios, same customer.
A casual-dining chain with 200 restaurants, averaging 3 controllable circuits per site (typical casual-dining standalone: dining room, exterior/signage, and kitchen/back-of-house). They choose Managed tier. The only difference between scenarios is the Data Enabler.
Scenario A — No existing lighting control Model A · Direct
Manual switches, breaker panels, and basic timeclocks only. Most common scenario for casual-dining and QSR chains. Keedian provides a panel-level control and metering node end-to-end with a fast multi-site rollout.
Item
Calculation
Total
Setup per site
200 × $0
$0
Hardware per circuit (Managed, $0/circuit)
200 × 3 × $0
$0
One-time subtotal
$0
Managed subscription (Model A)
200 × $0 × 12
$0/year
Annual recurring subtotal
$0/year
Expected ROI · 200 stores (esperado, pending lighting validation)
Lighting is a smaller share of the utility line than HVAC in casual-dining and QSR — but the off-schedule and after-close hours are almost pure waste and the most recoverable
Managed-tier outcomes (esperado): schedule discipline across the fleet, auto-revert of circuits left on after close, faster identification of failing circuits — energy savings roughly 1–3% of total store energy, higher on the lighting load itself
Optimized-tier upside (esperado): predictive metrics plus burn-hour-driven group-relamp planning that extends lamp life and replaces repeat lamp-out calls with one planned visit
Specific savings figures will be quantified with the customer during the commercial proposal — there is no lighting anchor customer yet, so every figure is expected pending validation
Scenario B — Existing networked lighting control Model B-Open · Connect
Same chain, but a networked lighting control system over an open protocol is already deployed (classified as B-Open, +$3/site/month). Common in newer remodels and corporate-owned locations. 3-year minimum contract.
Item
Calculation
Total
Setup per site
$0 (Keedian absorbs integration)
$0
Hardware
$0 (existing lighting control)
$0
One-time subtotal
$0
Managed subscription (Model B-Open)
200 × $0 × 12
$0/year
Annual recurring subtotal
$0/year
Sales talk track
"We connect to your existing lighting control — no hardware, no installation. You only pay for the service,
and the service is identical to a customer with no controls: same SLA, same operating playbook, same expected outcomes.
The only difference is you start with $0 in capex."
Three-year economics · 200 stores
Model A: $0 one-time + $0 recurring (3 years) = $0 total
Model B-Open: $0 one-time + $0 recurring (3 years) = $0 total
Customer with existing lighting control saves ~$0 over 3 years. Keedian protects ARR and differentiates commercially.
05 Design notes
Why the structure is built this way.
Same template as HVAC
Lighting follows the exact same Essential / Managed / Optimized structure as HVAC Comfort & Optimization. This consistency makes the offering easy for Sales to explain and for customers to understand across products.
Per circuit, not per fixture
Lighting variable pricing is per controllable circuit because circuit count varies across restaurant formats — a small QSR may run 2 circuits, a casual-dining standalone runs ~3 (dining room, exterior/signage, kitchen/back-of-house), larger formats more. Per-circuit pricing scales fairly with both customer value and Keedian effort.
Lighting is commandable, like HVAC
A circuit running against its schedule — sales lighting on after close, a kitchen zone left lit overnight — is reverted to its scheduled state automatically rather than waiting for a site visit. Essential includes Lighting Remote Command. Off-schedule lighting is almost always pure waste, with none of the comfort excuse that can apply to HVAC.
Exterior and signage are photocell-driven
Exterior, canopy, and signage circuits follow ambient light, not the clock, so a fixed timeclock will read normal daylight switching as non-compliance. Until ambient-light integration ships, these spaces are excluded from schedule compliance or given a wide-tolerance schedule. The Optimized photocell add-on encodes on-when-ambient-below-threshold control instead.
Outcomes are smaller than HVAC and all expected
Lighting is a smaller energy lever than HVAC, and there is no lighting anchor customer yet. Every outcome range is conservative and marked "esperado (pending lighting validation)" — Managed lands roughly 1–3% of total store energy through schedule discipline (higher on the lighting load itself), Optimized roughly 2–4% plus lamp-life extension. Avoided truck rolls is minor for lighting — group-relamp planning and remote auto-revert only — and is not a headline number. First deployment sets the in-segment anchor.
The Optimized differentiator is metrics, not a control loop
Lighting Optimized has no real-time optimization agent and no IPMVP. The differentiator is the predictive-metrics dashboard plus burn-hour-driven lamp-life planning — surfacing schedule drift and out-of-band circuits across the fleet, and timing group relamps before failures cluster.
Shared gateway across products
If a customer contracts both HVAC and Lighting under Model A, the connectivity gateway is shared (one per site). The setup fee is not duplicated — only added once.
First-draft pricing
First-draft pricing for foodservice Lighting. Numbers sit on per-site workload and fleet size. Flagged for two-Maintainer review per CLAUDE.md rule #6 before publish.